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    Attitudes and Perceptions of Health Leaders for the Quality Enhancement of Workforce in Saudi Arabia

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    Author
    Lytras, Miltiadis cc
    Majid M Hejazi
    Shayma S Al-Rubaki
    Othman M Bawajeeh
    Ziad Nakshabandi
    Basim Alsaywid
    Eman M Almutairi
    Manal H Almehdar
    Maha Abuzenada
    Halla Badawood
    Subject
    Quality Enhancement
    Health Leaders
    Healthcare
    Workforce Planning
    Date
    2022-05-12
    
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    Abstract
    Background and Aim: Besides the unique exposure and experience of health leaders in facing challenges and overcoming them, and the relatively fewer articles relating to the perception of health leaders in workforce quality enhancement, health leadership plays a crucial role in redirecting the workforce, increasing job satisfaction, professional development, and burnout prevention. Thus, this study aimed to understand the current healthcare workforce quality and future expectations from the attitudes and perceptions of health leaders. Methods: A qualitative research was carried out using semi-structured interviews consisting of 24 different questions. Participants of the study were healthcare leaders from different backgrounds and governmental institutions. All interviews were recorded, transcribed, and then analyzed using thematic analysis via the N-Vivo program. Results: Eleven participants were involved in the study, with one female and ten males. A thematic analysis and N-Vivo program yielded 5 main themes: (1) workforce competency, (2) health transformation, (3) leadership, (4) workforce planning, and (5) healthcare quality, with 22 emerging sub-themes. Moreover, participants responded with different attitudes and perceptions. Conclusion: Health leaders are satisfied with the current direction of workforce competency and planning, yet fragmentation of the system and poor accessibility may need further enhancement. Furthermore, misutilization of services and the uncertainty of the future and talent pool are potential barriers for capability building. Moreover, with the existing gap in the workforce, health leaders believe that privatization and corporatization may have a positive effect. Aside from that, Saudization with the current plan of having a minimum standard of accepting non-Saudis in certain areas might benefit in maintaining competition and enriching experience. However, catching up with further research in healthcare quality in Saudi Arabia is needed because of the ongoing health transformation.
    Department
    Computer Science
    Publisher
    MDPI
    Journal title
    Healthcare
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