Digital Transformation in Heathcare in Post-COVID-19 Times

Abstract

The current healthcare systems globally are reactive and focus on addressing acute and active chronic medical problems, resulting in fragmented and costly care. To solve this challenge, systems leaders need to shift their focus towards people and populations. Health reform aims to transition from volume-based to value-based care, prioritizing screening, prevention, and early detection of chronic diseases. Primary care becomes a central component, and extending health services to remote areas becomes essential. Technological advancements have been integrated into healthcare systems, with COVID-19 accelerating technology adoption, particularly in remote health technologies. Digital transformation has the potential to address key issues and transform healthcare systems when supported by a visionary strategy. However, risks like data privacy and cybersecurity must be addressed for successful digital transformation. Inconsistencies in digital transformation success can be attributed to factors such as resource limitations, competing priorities, resistance to change, and lacking regulatory policies.