Work-Family Conflict and Employee Wellbeing: Examining the Buffering Effects of Workplace Provided Family-Friendly Resources

Abstract

This study examines the moderating effect of two family-friendly resources available in the workplace such as family friendly practices (FFP) and family supportive supervisor (FSS) on the relationship between work-family conflict and employee wellbeing. The data was collected from 297 frontline sales employees working for four major insurance companies in Pakistan. Each employee received a hard copy of the questionnaire with a cover letter outlining the goals and voluntary nature of the study. Hierarchical regression analysis was performed to analyze the collected data and test the proposed hypotheses. Findings suggest that FFP and FSS were linked to lower levels of depression and anxiety, and higher levels of job satisfaction and organization commitment. FFP buffer the impact of WIF and FIW on depression. FSS buffer the impact of WIF and FIW on depression, anxiety, job satisfaction, and organization commitment. It is important to focus on both formal (i.e. FFP) and informal (i.e. FSS) family-friendly resources when designing an intervention program for enhancing employee wellbeing.