Recent Submissions

  • IMPACT OF COVID-19 IN SUPPLY CHAIN INTERGRATION PROCESS

    Triki, Abdelfattah; AlMutairi, Hussah; Supply Chain Management
    Covid-19 is a highly infectious respiratory virus that has caused a significant threat to different countries in the world. To curb the spread of the virus, various governments have formulated measures and restrictions on multiple parts of their nations, and the economy has been dramatically affected. Such efforts include restricted movements and total lockdowns in most affected places. The supply chains globally have been disrupted, and putting up with the demands in the market has become difficult. The lockdowns have affected the supply chain integration process as various organizations try to adapt to the new normal. This paper focuses on the challenges facing the supply chain integration process during the pandemic. The paper also focuses on how various supply chains adapt to the new normal caused by the covid-19 pandemic and the effective strategies to help the supply chains maintain efficiency during the pandemic. To evaluate the extent of the covid-19 impacts, this paper surveyed various public and private organizations. The participants in the study gave their views on the multiple impacts of the covid-19 on the supply chain integration process. The opinions provided by the respondents established practical recommendations on improving the resilience of the supply chains at the present times and in future.
  • The Evaluation inventory forecasting techniques is a case study in Saudi Airlines

    Osailan, Sarah; Alshammari, Alhanouf; Supply Chain Management
  • APPLIED SERVICE BLUEPRINT IN A CLINIC AND A DRIVING SCHOOL IN JEDDAH

    Balfaqih, Hasan; Saleh, Raneem; Supply Chain Management
    This dissertation investigates the application of the service blueprint approach in clinics and driving schools in Jeddah, with a focus on improving safety standards and service quality. By exploring the potential benefits, challenges, and implications of the applied blueprint methodology, the research aims to contribute insights for optimizing both clinical procedures and driver education programs. The concept of blueprint and how to put it into practice in a real-life case study in Jeddah, Saudi Arabia. The study reveals significant findings from case studies conducted at X Clinic and a prominent driving school in Jeddah, shedding light on the experiences of patients and learners. In the concluding, which also included some useful recommendations based on the results and analysis chapter. These will help Jeddah Driving School improve its business development strategies and service quality procedures moreover the clinics The observations and recommendations provided aim to enhance the overall service delivery process in these essential domains.
  • The Evaluation inventory forecasting techniques is a case study in Saudi Airlines

    Osailan, Sarah; osailan; Alshammari, Alhanouf; NA; Supply Chain Management
    Inventory management professionals in the supply chain often face the challenge of anticipating future product sales to achieve customer satisfaction while reducing inventory costs. Although several forecasting methods are available, some might be difficult to implement due to complex processes or unreliable sales data. This study will apply different forecasting techniques using proposed datasets to provide a general guideline for sales forecasting in time series. The main goal is to help supply chain management professionals understand the prediction performance measures and choose the best forecasting method for their needs.
  • Optimizing Supply Chain Dynamic, A Comparative Analysis of Kanban with Six Sigma in the Food Beverage Industry

    Osailan, Dr. Sarah; Alksibri, Abrar; Supply Chain Management
    To enhance efficiency and reliability, this study investigates the benefits of implementing Kanban Lean Practice to support reconfigurable just-in-time (JIT) supply operations. JIT delivery guarantees lean production, which is essential to reduce inventory and capital hoarding, restricted only to raw materials. By reviewing relevant literature, this research project highlights the significance of establishing dependable and adaptable supply chains in the industry to cater to demand diversification while using various raw materials and components at the beginning of production flows. Although physical Kanban cards have limitations when applied to mass customization and the industrial era, Kanban is still a potent JIT strategy with visual indicators that can activate demand diversification. Therefore, The purpose of this paper is to evaluate how well Kanban systems can accommodate demand heterogeneity, resulting in more reliable supply chains and production lines.
  • The Impact of the Quality Control Processes in the Apparel Industry

    Sarah, Osailan; Basaad, Shatha; NA; Supply Chain Management
  • Forecasting Downloads for Gacha Games: A Comparative Study of Predictive Models and User Acquisition Strategies

    Sarah, Osailan; osailan; Tasnim, Beran; NA; Supply Chain Management
    This research aims to provide solutions to help game developers improve the quality of gacha games and increase the number of downloads. In this paper, forecasting techniques were used to predict the number of downloads for Genshin Impact V3.4 and Honkai Impact 3rd V6.6, and measure the forecast accuracy. Additionally, a survey was conducted with 177 participants to identify the most common issues that cause players to quit the games. Overall, this research provides insights into improving the quality of gacha games and increasing their popularity among players. The findings suggest that accurate forecasting and addressing common issues can lead to increased downloads and player retention. The results showed that linear regression was the most accurate method for forecasting future downloads of Genshin Impact V3.4, which are expected to be 3.85 million. The most accurate method for Honkai Impact 3rd was exponential smoothing, with an expected download count of 25.96 thousand. The data and information used in this research were collected from Statista, VG Insights, research articles, and YouTube videos.
  • Artificial Intelligence Technology Application in Supply Chain Management: Systematic Literature Review

    Osailan, Dr.Sarah; Shafaamri, Asmaa; NA; Supply Chain Management
    The systematic literature review is a basic scientific procedure that enables researchers to see the "lay of the land" in a field. The value of this systematic literature review resides in providing a clear and thorough assessment of the currently available data. Identify any questions that have clear answers based on the evidence and for which further study is not required. As a result, authors can enhance their understanding of the topic of interest, create new research questions, and acquire critical abilities for synthesizing current literature. In a systematic review, research findings are found, assessed, and synthesized to provide a current evidence summary that can support evidence-based practice. This paper used systematic literature to identify the application of artificial intelligence technology in supply chain management. The data was collected from three databases, and several research, inclusion, and exclusion criteria were applied in searching. The inclusion and exclusion criteria were applied to answer the research questions, which sought to identify the supply chain processes that applied artificial intelligence technology and which Artificial intelligence technologies were most commonly used. After applying the search criteria, the review's result indicates that forecasting is one of the most common supply chain processes using AI, and the most common technology used in forecasting is machine learning.
  • Digital Transformation in Hospitality and Tourism Service Management: A Case Study on The Application of Service Blueprint

    Osailan, Sarah Y.; Bajafar, Lama; NA; Supply Chain Management
    Nowadays, technology is becoming an essential aspect of everyone's life. Mobile phones, tv, laptops, tablets, etc., all represent types of technology that we use daily. The hospitality and tourism industries are transforming digitally through advanced technology such as VR, AR, and AI. This transformation will result in a massive increase in both sectors. The Kingdom of Saudi Arabia is actively making tourism and hospitality more accessible. Through the 2030 vision, The Kingdom aims to enforce great efforts and investments in the tourism sector. They are investing billions of dollars into hotels, resorts, and travel to achieve Vision 2030 goals for the tourism industry to increase its share of the national income to over 10%. As technology becomes a part of human life, this study examines the importance of digital transformation in the hospitality and tourism industries and how it will affect their service management. The service blueprint is used in this study to know the customer process from the first to the end point of action and observe how the technology is used and helped in the process by implementing the service blueprint in two different case studies: Movenpick Hotel in Makkah city, and the Biennale Islamic Arts exhibition in Jeddah. The results show that technology helped improve the service and best meet customer satisfaction in the two studies.
  • Sustainability of Supply Chain in Fashion Industries

    Osailan, Sarah; Algafeer, Shahad; Supply Chain Management
    Supply chain is a very extensive field that is growing day by day. With innovation and development in technology, it is evident that supply chain is also experiencing progress. It is being witnessed that the fashion world especially in terms of clothing has changed a lot over the years. Fast fashion is being promoted throughout the world leading to a lack of consciousness in terms of quality and even sustainability. The aim of the research is to identify the defects done in the textile industry and how it affects the environment, society and governance of the organizations undertaken for the study (H&M and Nafisa Shams) in addition to using total quality management to support this process. The main problem of this research is to understand the kind of raw materials (cotton) that H&M and Nafisa Shams provide and how this characterizes their qualities. Organic cotton is high-quality, but it is more expensive which is used by Nafisa Shams while the conventional cotton is less expensive, and its quality is maintained by using chemicals, however they are easily to get defects during and/or after manufacturing used by H&M. The methodology used in this research is quantitative in nature. The tools used for this research are a survey questionnaire and a DMAIC model to help analyze the current scenario. The results of the research showed that the quality of the clothes in the fashion world also defines the rate of sustainability in the organizations as well.
  • How does the Application of Value Stream Mapping help a food production company reduce Lead Time and wastages in a production line?

    Tayachi, Tahar; Almalki, Hend; Supply Chain Management
    As the competition rise, the industries need to improve their performance to gain competitive advantage. This can be achieved either by cutting down costs and improving the firm’s efficiency to be able to offer customer products at low prices or differentiation. One of the main philosophies to cut down the costs by reducing the wastages and improving efficiency is the lean manufacturing to improve performance in production by cutting down wasteful or non-value added activities while increasing the value added activities of a company. This can be achieved by using the Value Stream Mapping. This dissertation uses Almarai as Case study company in which its Juice production department is chosen to propose use of Value Stream mapping and identify the wasteful activities and propose changes in production processes cutting down time, resources, motion and other wastes and achieving future efficiency. This dissertation will apply the VSM mapping tool by presenting the production line and the flow of information, material and labor in graphical manner and propose changes to the production to achieve a future state with better performance and reduced wastages. Using the VSM technique the process cycle efficiency can be increased by 10% and utilisation time can be improved from approx. 75% to 95% for different production machines. VSM technique shows that it can act as a valuable tool for the management to unleash the vast improvements.
  • Integrating Healthcare Processes Through Supply Chain Principles

    Almaktoom, Abdulaziz; Altabsh, Mariam; Supply Chain Management
    Healthcare supply chain has increasingly attracted the attention of scholars, researchers, government officials, and clinicians as one of the primary strategies in their efforts to reduce healthcare costs while improving quality. Supply chain management is the coordination and collaboration of supply chain participants as a means to achieve system efficiency. The healthcare supply chain is one of these complex systems, with numerous players involved. This study is designed to answer the following questions: How significant is supply chain management to the healthcare sector? Are hospitals in Saudi Arabia properly implementing supply chain principles, techniques, and tools? The theories addressed contribute to a better understanding of supply chain management in hospitals. A case study was conducted at the International Medical Center in Jeddah to understand exactly how hospitals in Saudi Arabia are implementing supply chain management.
  • BOHO Store

    Almaktoom, Abdulaziz; Alasbali, Muzoon; Algafeer, Algafeer; Saleh, Saleh; Alkisibri, Abrar; Supply Chain Management
    We are a group of students who want to launch our professional experience in E-commerce during our university career. Our goal is to run a successful project in achieving customer satisfaction. In this report, we will tell you how our journey in E-commerce began, and explain the steps in details for everyone who wants to do drop-shipping.