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Enhancing Financial Inclusion Through FinTech Solutions:
Masri, Jana
Masri, Jana
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Abstract
This research investigates the role of FinTech in enhancing financial inclusion in Saudi
Arabia and its broader impact on transforming the country’s financial sector. Financial
inclusion is essential for economic growth and social equity, yet many individuals remain
excluded from the financial system. In essence, FinTech solutions help to bridge this gap,
including digital payment platforms, crowdfunding platforms, and Buy Now Pay Later
(BNPL) services that provide new methods to enhance financial services accessibility,
along with affordability and efficiency. Using a quantitative approach, this study analyzed
survey data from 51 residents in Saudi Arabia to explore public perceptions, practical
experience, and suggestion for improving the FinTech sector. The research concludes that
FinTech is widely appreciated and known as a powerful tool since it offers both
accessibility features and service capabilities to underserved people, especially through
digital payment and BNPL platforms. However, several barriers and concerns over security
and privacy continue to hinder full adoption. Research results show that policymakers,
along with financial institutions and FinTech firms, should work together towards
developing digital infrastructure, promoting financial education programs, as well as
establishing inclusive regulatory frameworks. Overall, this research shows that FinTech
technology has the power to bridge the financial access gap, which falls in line with Saudi
Arabia’s Vision 2030 developmental framework.