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The future of Artificial Intelligence in the Islamic banks of Saudi Arabia

Baladraf, Ayesha
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The paper demonstrates the future of artificial intelligence in the Islamic Banks of Saudi Arabia which introduces with the meaning of artificial intelligence and the benefits which AI may bring with itself in the future. Further, how banks differ in their use of AI from the banks that do not use AI or use original intelligence (Artificial Neural Network) and the acknowledgement of 4 purely Islamic banks in KSA. The literature has analyzed the pros of AI in the Islamic banks taking into consideration machine learning, natural language processing, text mining through neural network of deep learning, algorithmic trading and robotics. It has further analyzed AI’s limitations with regards to its costs, technological unemployment, lack of human creativity and its accountability and regulation. Lastly, the literature has stated AI from the sharia’a point of view. In order to test hypothesis concerning future studies, it was important to collect data which was sampled amongst the residents of Jeddah, Saudi Arabia who use the 4 purely Islamic banks, Bank Al-Bilad, Bank Al-Jazira, Al-Rajhi Bank and Alinma Bank. Upon various interpretations concerning AI’s accountability and its impact on sharia’a board, robot’s impact in the long run, AI’s ethics and its uses which people have already encountered and the time period for which AI may imitate human learning in the future- we find that generation Z and millennials are very influenced by AI and have positive views about its scope in the future especially taking vision 2030 in consideration or the near future of KSA. However, it is important to note that research limitations include no access to banking authorities due to the recovery after the pandemic of COVID-19 besides, further research is suggested concerning Ai’s accountability and to what extent will AI understand the Islamic banks and especially, the religious side and its efficiency in applying sharia’a laws. Thus, there will always be room for improvement regardless of how the research shows the future relationship between Islamic banks and artificial intelligence.
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