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Enhancing Sustainability through Reverse Logistics: A Case Study of the Fashion Industry

Aboueldahab, Layan
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This dissertation presents an urgent challenge for consideration in the fashion sector, one that bends around environmental sustainability for the industry, and examines the potential for reverse logistics to limit waste while enabling sustainable circular economies. With our systematic literature review and cases on brands such as H&M, Zara, and Centerpoint, we identify phenomena such as take-back schemes, resale sites, and AI-enabled returns as significant reverse logistics strategies which can lead to increased efficiencies, lowered waste, and improved consumer engagement. Through our analysis, it became evident that reverse logistics can lead to positive outcomes of economic and sustainability value and, in many cases, additional benefits; however, industry-wide potential may be limited by such factors as high costs, unpredictability of regulations across countries, and low consumer participation. The results from this study indicated that the fashion sector could potentially transform by leveraging digital technologies, developing partnerships with key stakeholders, and aligning reverse logistics with organizational strategy. Ultimately, the current findings assist brands in articulating a credible plan to operationalize scalable, responsible supply chain options. By identifying direct reverse logistics, this research demonstrates how the fashion sector has an opportunity to create a pathway for change to the industry and offers potential for ensuring a more sustainable future in fashion in, perhaps, a modest way.
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