Compassion Enhances Adaptive Performance of Health Employees by Broadening Their Creative Cognition
Islam, Zia Ul Hassan, Saad
Islam, Zia Ul
Hassan, Saad
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Date
2025-06-15
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Abstract
Contemporary healthcare settings characterize cognitively complex and emotionally divergent work demands entailing a high pressure on healthcare professionals for adaptive performance. This study underscored the significance of a well-integrated set of emotional and cognitive capabilities, connecting compassion and creative cognition, for healthcare professionals to address the demand for adaptive performance. Building on Broaden and Build theory (B&B) of positive emotions, this study hypothesized that compassion, which is positive emotion comprising of care and assistance to reduce others suffering, can enhance adaptive performance of healthcare professionals when positively associated with their creative cognition. This study used purposive sampling method and collected data from 408 doctors serving in public service hospitals to test the mediating role of compassion between adaptive creative cognition and adaptive performance of healthcare professionals. The statistical results demonstrate a direct and significant association of compassion with creative cognition as well as adaptive performance as well as a significant mediating role of creative cognition between compassion and adaptive performance of healthcare professionals. This study indirectly through creative cognition. This study proffered a discovery of unique integration between two distinctly identified facets of adaptive job performance. This finding highlights how specific emotions trigger creativity to satisfy the unique performance demands in healthcare settings.
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