Research and Education Skills as a core part of Digital Transformation in Healthcare in Saudi Arabia
Alsaywid, Basim Qedair, Jumanah Alkhalifah, Yara Miltiades Lytras
Alsaywid, Basim
Qedair, Jumanah
Alkhalifah, Yara
Miltiades Lytras
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5/12/2023
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Abstract
The adoption of digitalization technologies in healthcare systems is crucial for improving the delivery of medical services, facilitating patient access, and enhancing the overall patient experience. However, the experience and challenges of the Saudi healthcare system in adopting digital transformation have received little attention in the literature. Thus, this chapter aims to provide an overview of the digital transformation process in the Saudi healthcare system. The authors also shed light on the major challenges and suggested technology-based solutions. This chapter was written in light of the available global and local literature discussing the digitization of the health sector. Moreover, the Saudi governmental documents and official reports were utilized to include the latest updates and future plans for the local digital transformation strategy. In paving the way toward digital transformation, many challenges have been faced in areas such as medical records unification, technical infrastructure, and workforce capability. Solutions such as telemedicine applications, artificial intelligence, cybersecurity, and blockchain have been gradually applied to achieve the goal of transformation by 2030. Saudi Arabia's digital transformation began in 2018, with the implementation of the Vision 2030’s rapid digital change. With the emergence of the COVID-19 pandemic, a leap in utilizing digital health solutions has been noticed locally. Nevertheless, more action plans are needed to address the challenges and implement suitable solutions accordingly.
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Digital Transformation in Healthcare in Post-Covid-19 Times