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REVERSE LOGISTICS IN THE SAUDI PHARMACEUTICAL SECTOR: INVESTIGATING DRIVERS, CHALLENGES, AND STRATEGIC PRACTICES

Bin Taleb, Shouq
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This dissertation explores the role of reverse logistics in the Saudi Arabian pharmaceutical industry, focusing on challenges, strategies, and success factors in managing the returns and disposal of expired or spoiled medicines. As the Saudi Arabian pharmaceutical sector is experiencing a phenomenal transformation, environmentally friendly and effective reverse logistics processes are more necessary than ever. The research investigates how reverse logistics systems enable pharmaceutical firms to meet stringent health regulations, minimize waste, improve operational performance, and achieve sustainability. The drivers of adopting reverse logistics, including regulation, cost savings, and environmental sustainability, are analyzed, as well as the impediments to adoption, including high operating costs, regulatory complexity, and logistical inefficiencies. Second, the study contrasts practices employed by drug firms, such as the adoption of digital monitoring systems, third-party logisticians' partnership, and eco-friendly destruction processes. Post-enactment, companies have managed to optimize the effectiveness of reverse logistics processes, encourage customers' compliance, and support a successful brand name. The third is that research reveals employee training, effective regulation by the government, and innovation, which are the success factors for effective reverse logistics practice implementation. Findings show that reverse logistics practice not only helps in regulatory compliance but also brings immense opportunities for ensuring sustainability and lowering operational expenses. The research provides helpful implications for Saudi pharmaceutical firms to optimize their reverse logistics practices more economically and sustainably, providing opportunities for solving drug return and disposal problems. Keywords: Reverse Logistics, Pharmaceutical Sector, Saudi Arabia, Sustainability, Regulatory Compliance, Supply Chain Management, Operational Efficiency, Cost Saving, Drug Disposal, Environmental Concern, Technology Advances.
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Attribution-NonCommercial-NoDerivatives 4.0 International
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